Privacy Policy

Last updated: September 28, 2025

1. Who We Are

APLbookkeeping.com is a virtual bookkeeping service supporting small businesses. This Privacy Policy explains how we collect, use, and protect your information when you visit our site or engage our services. For any privacy questions or requests, please reach us via the contact form on our website.

2. Personal Data We Collect

We may collect and process the following categories of information:

  • Identity and contact details (e.g., name, business name, email, phone)
  • Business profile (e.g., number of owners/directors, employees, locations)
  • Service scoping info (e.g., approximate monthly transactions, software used)
  • Billing and correspondence details (e.g., billing address, messages you send us)
  • Technical data (e.g., IP address, browser/device information, pages visited)
  • Any other information you provide when you enquire or become a client

3. How We Use Your Data

We use personal data to:

  • Respond to enquiries and provide customer support
  • Deliver bookkeeping and related support services
  • Operate, maintain, and improve our website and services
  • Comply with legal and regulatory obligations (e.g., responding to lawful requests from tax or regulatory authorities)
  • Protect our rights, security, and the integrity of our systems

Our legal bases may include contractual necessity, legitimate interests, consent (where applicable), and compliance with law.

4. How We Share Your Data

We may share information with trusted service providers who help us run our business, including:

  • Cloud/email and productivity providers (e.g., Google Workspace or similar)
  • Accounting platforms and connected apps (e.g., QuickBooks Online)
  • Professional advisers (e.g., independent CPAs or legal advisers at your request)
  • Website hosting, analytics, and CRM tools
  • Government or regulatory bodies when legally required

We do not sell or “share” personal information for cross-context behavioral advertising.

5. International Transfers

We may process or store information in different countries. Where required, we implement appropriate safeguards (such as standard contractual clauses or equivalent measures) to protect your data.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal data only as long as necessary for the purposes described above, including to meet legal, tax, accounting, or regulatory requirements.

8. Your Privacy Choices & Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal data, and to receive a portable copy. U.S. state privacy laws (e.g., CA/CO/CT/VA and others) may also grant rights to opt out of certain processing. To exercise any rights, please contact us via our website form and include your name, contact details, and the nature of your request.

If you are located in the UK/EEA, you may have additional rights under applicable data-protection laws. You can contact us with requests, and we will respond in line with applicable law.

9. Cookies & Analytics

Our website may use cookies and similar technologies for basic performance and usage analytics. Your browser settings may allow you to refuse cookies; note that some site features may not function properly without them. We may update our use of cookies and will revise this Policy if material changes occur.

10. Children’s Data

Our services are not directed to individuals under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the “Last updated” date.

12. How to Contact Us

For questions, concerns, or to exercise your privacy rights, please use the contact form on APLbookkeeping.com.

13. Governing Law

This Policy is intended to align with applicable data-protection laws where we operate, including relevant U.S. state privacy laws. For website terms and dispute matters, please also see our Terms & Conditions, which are governed by the laws of England & Wales.